What skills will I learn?

The skills you'll develop on this course are:

  • Creative thinking

  • Problem solving

  • Self-confidence

  • Ideation

  • Communicating and showcasing information

  • Defining your core audience

  • Public speaking

  • Presenting your ideas

  • Giving and receiving feedback

Who will be teaching the course?

We worked with a few UX Designers to develop the course. Meet:

User Experience Designer @ BBC

Hazel Wyllie

Hazel designs iPlayer and she loves her job because it’s creative, involves problem-solving and is all about people. Hazel is bringing all her design expertise and BBC industry experience to the course to teach you. Her strengths are creativity and teaching.

Insights Director @ User Conversion

Llara Geddes

Llara's job is to understand the people who use websites and apps, and design improvements that make them easier or better to use for everyone. Llara’s strengths are creativity, collaboration, storytelling and understanding people. Llara will be teaching you these skills throughout the Tech4Good programme. She is obsessed with trainers!!

Course Outline

  • 1

    Introduction - How to use this course

    • A. Welcome to this course!

    • B. How to use this course.

    • C. Add your avatar

    • D. Workbook Introduction

    • E. We have three questions for you.

    • F. Task - Student Introduction

    • G. Introduce your friend to the class! (optional)

    • H. Quiz

    • I. Self - Assessment

    • J. What did you think of this session?

  • 2

    Session 1: What are Tech4Good and UX Design?

    • A. Welcome to Session 1!

    • B. What is #Tech4Good?

    • C. Who is a user and what is UX Design?

    • D. What does a UX Designer do?

    • E. An interview with a UX Designer

    • F. Discussion with your friends

    • G. Summary

    • H. Self - Assessment

    • I. What did you think of this session?

  • 3

    Session 2: Defining your problem

    • A. Welcome to Session 2!

    • B. How to define your problem

    • C. Workbook - Define your problems

    • D. Discussion with your friends

    • E. Summary

    • F. Self - Assessment

    • G. What did you think of this session?

  • 4

    Session 3: Empathising with your user

    • A. Welcome to Session 3!

    • B. Using empathy to understand user needs

    • C. Quiz

    • D. An example of how to find your audience

    • E. Who to find a solution for?

    • F. Workbook - Find your audience

    • G. How to create an empathy map

    • H. Quiz

    • I. Workbook - Create an empathy map

    • J. Discussion / Q&A

    • K. Summary

    • L. Self - Assessment

    • M. What did you think of this session?

  • 5

    Session 4: ‘Ideate’ your way to great ideas

    • A. Welcome to Session 4!

    • B. How to come up with a solution

    • C. Quick Question!

    • D. What is the Super 6 method?

    • E. Workbook - The Super 6 method

    • F. Research!

    • G. Survey

    • H. Discussion

    • I. Dot Voting

    • J. Dot voting on your friends’ products

    • K. Workbook - Choose your best idea.

    • L. Self - Assessment

    • M. Summary

    • N. What did you think of this session?

  • 6

    Session 5: Giving and receiving feedback

    • A. Welcome to Session 5!

    • B. Giving feedback

    • C. Quiz

    • D. Examples of constructive feedback

    • E. How to say it

    • F. Practice giving feedback; a case study

    • G. Summary

    • H. Self - Assessment

    • I. What did you think of this session?

  • 7

    Session 6: Prototype your design

    • A. Welcome to Session 6!

    • B. What is a User Journey Map?

    • C. Giving users a choice

    • D. Quiz

    • E. Workbook - Mapping your User Journey

    • F. Discussion / Q&A on User Journey Map

    • G. Prototyping

    • H. Workbook - Prototyping

    • I. We'd like to know...

    • J. Q&A on Prototyping:

    • K. Share your prototype and get feedback

    • L. Workbook - Reflect on the feedback that you received

    • M. Summary

    • N. Self - Assessment

    • O. What did you think of this session?

  • 8

    Session 7: Test your product

    • A. Welcome to Session 7!

    • B. Why do we test our design

    • C. Different ways to test our prototype

    • D. Two more methods to consider

    • E. Which one?

    • F. Steps for designing a user test

    • G. Quiz

    • H. Workbook - Test your prototype

    • I. Workbook - What's next for your product?

    • J. Summary

    • K. Self - Assessment

    • L. What did you think of this session?

  • 9

    Session 8: Getting ready to present your idea

    • A. Welcome to Session 8!

    • B. What you’ve already achieved

    • C. What is pitching?

    • D. Top Tips for creating your pitch

    • E. Workbook - Creating your pitch

    • F. Practice your pitch

    • G. How are you going to practise your pitch?

    • H. Summary

    • I. Self - Assessment

    • J. What did you think of this session?

  • 10

    Session 9: Pitching and graduation!

    • A. Welcome to Session 9!

    • B. Engage with others' pitches

    • C. Pitch your idea

    • D. Workbook - Reflecting on your pitch

    • E. Feedback & Discussion

    • F. Summary

    • G. Self - Assessment

    • H. What did you think of this session?

  • 11


    • Congratulations!

    • Help us make this course better for the next student!

What will I be able to do by the end of this course?

  • Describe what it takes to think like a user experience (UX) designer

  • Discover what a user really needs

  • Produce ideas and solutions for a user problem

  • Design and execute user tests

  • Explain a concept by pitching it to an audience.

Here's what other students thought!

We've been working with students face to face for 6 years and online since 2020. Here are their experiences:

"I now feel more confident about tech and I know what options are available and where to look for inspiration."

"I am so inspired and it made learning new things fun. I am definitely going to have a job in tech now and before I wasn’t sure".

“It was all absolutely amazing!”

Your questions answered:

  • Is it free for me to study with you?

    Yes! Our partners, like the Co-op, have fully funded this platform so that we're able to keep it free for all of our students.

  • How long does the course take?

    The course is split into 9 modules. Each module has a video of approximately 3-6 minutes long for you to watch. You will also need to do some work to go along with the video which should take you around 30 minutes. But how long you take on each module is completely up to you! Remember, the more you put into it the more you'll get out of it :)

  • What will I learn during the #Tech4Good course?

    Through #Tech4Good, you’ll learn how to design a tech product which solves a problem for humans. You'll learn how to research your customer and identify their needs, designing and prototyping your product - (which is getting your idea and product ready to code) and pitching your idea.

  • How will I learn and what equipment do I need?

    You will just need access to the internet and a reliable device. It helps if you have a laptop or computer to view the videos and complete the tasks, but you can view content on a phone too. If you need a device let us know by email as we may be able to help you with that: study@innovateher.co.uk

  • Will I be able to save and come back to my work?

    Your work is saved within your profile on the platform so you can pause and come back to it at any time.