What skills will I learn?

The skills you'll develop on this course are:

  • Creative thinking

  • Problem solving

  • Self-confidence

  • Ideation

  • Communicating and showcasing information

  • Defining your core audience

  • Public speaking

  • Presenting your ideas

  • Giving and receiving feedback

Who will be teaching the course?

We worked with a few UX Designers to develop the course. Meet:

User Experience Designer @ BBC Hazel Wyllie

Hazel designs iPlayer and she loves her job because it’s creative, involves problem-solving and is all about people. Hazel is bringing all her design expertise and BBC industry experience to the course to teach you. Her strengths are creativity and teaching.

Insights Director @ User Conversion Llara Geddes

Llara's job is to understand the people who use websites and apps, and design improvements that make them easier or better to use for everyone. Llara’s strengths are creativity, collaboration, storytelling and understanding people. Llara will be teaching you these skills throughout the Tech4Good programme. She is obsessed with trainers!!

Course Outline

    1. A. Welcome to this course!

    2. B. How to use this course.

    3. C. Add your avatar

    4. D. Workbook Introduction

    5. Intro.E. We have four questions for you.

    6. F. Task - Student Introduction

    7. G. Introduce your friend to the class! (optional)

    8. Intro.H. Quiz

    9. I. Introduction Self - Assessment

    10. J. What did you think of the Introduction Session?

    1. A. Welcome to Session 1!

    2. B. What is #Tech4Good?

    3. C. Who is a user and what is UX Design?

    4. D. What does a UX Designer do?

    5. E. An interview with a UX Designer

    6. F. Discussion with your friends

    7. G. Summary

    8. H. Session 1 Self - Assessment

    9. I. What did you think of the Session 1?

    1. A. Welcome to Session 2!

    2. B. How to define your problem

    3. C. Workbook - Define your problems

    4. D. Discussion with your friends

    5. E. Summary

    6. F. Session 2 Self - Assessment

    7. G. What did you think of Session 2?

    1. A. Welcome to Session 3!

    2. B. Using empathy to understand user needs

    3. 3.C. Quiz

    4. D. An example of how to find your audience

    5. E. Who to find a solution for?

    6. F. Workbook - Find your audience

    7. G. How to create an empathy map

    8. 3.H. Quiz

    9. I. Workbook - Create an empathy map

    10. J. Discussion / Q&A

    11. K. Summary

    12. L. Session 3 Self - Assessment

    13. M. What did you think Session 3?

    1. A. Welcome to Session 4!

    2. B. How to come up with a solution

    3. 4.C. Quick Question!

    4. D. What is the Super 6 method?

    5. E. Workbook - The Super 6 method

    6. F. Research!

    7. 4.G. Survey

    8. H. Discussion

    9. I. Dot Voting

    10. J. Dot voting on your friends’ products

    11. K. Workbook - Choose your best idea.

    12. L. Summary

    13. M. Session 4 Self - Assessment

    14. N. What did you think of Session 4?

    1. A. Welcome to Session 5!

    2. B. Giving feedback

    3. 5.C. Quiz

    4. D. Examples of constructive feedback

    5. E. How to say it

    6. F. Practice giving feedback; a case study

    7. G. Summary

    8. H. Session 5 Self - Assessment

    9. I. What did you think of Session 5?

About this course

  • Free
  • 109 lessons
  • 0.5 hours of video content

What will I be able to do by the end of this course?

  • Describe what it takes to think like a user experience (UX) designer

  • Discover what a user really needs

  • Produce ideas and solutions for a user problem

  • Design and execute user tests

  • Explain a concept by pitching it to an audience.

Brought to you in partnership with The Co-op.

The Co-op digital team supports our digital transformation, building products and services which create value for our customers and communities.

They regularly recruit for software engineers, designers, product managers, platform engineers, data scientists and quality analysts.

Here's what other students thought!

We've been working with students face to face for 6 years and online since 2020. Here are their experiences:

"I now feel more confident about tech and I know what options are available and where to look for inspiration."

"I am so inspired and it made learning new things fun. I am definitely going to have a job in tech now and before I wasn’t sure".

“It was all absolutely amazing!”

Your questions answered:

  • Is it free for me to study with you?

    Yes! Our partners, like the Co-op, have fully funded this platform so that we're able to keep it free for all of our students.

  • How long does the course take?

    The course is split into 9 modules. Each module has a video of approximately 3-6 minutes long for you to watch. You will also need to do some work to go along with the video which should take you around 30 minutes. But how long you take on each module is completely up to you! Remember, the more you put into it the more you'll get out of it :)

  • What will I learn during the #Tech4Good course?

    Through #Tech4Good, you’ll learn how to design a tech product which solves a problem for humans. You'll learn how to research your customer and identify their needs, designing and prototyping your product - (which is getting your idea and product ready to code) and pitching your idea.

  • How will I learn and what equipment do I need?

    You will just need access to the internet and a reliable device. It helps if you have a laptop or computer to view the videos and complete the tasks, but you can view content on a phone too. If you need a device let us know by email as we may be able to help you with that: [email protected]

  • Will I be able to save and come back to my work?

    Your work is saved within your profile on the platform so you can pause and come back to it at any time.